Privacy Policy

1. Introduction

PhysioFitIndia is committed to protecting the privacy and confidentiality of patient information and personal data. We understand the importance of maintaining trust and transparency when handling healthcare-related information and online communications.

This Privacy Policy applies to all users, patients, visitors and individuals who interact with our healthcare services, clinic facilities, website, appointment systems, online consultation services or digital communication platforms.

By using our services or accessing our website, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect different types of information depending on the healthcare services or website features used by patients and visitors.

• Personal details such as full name, phone number, email address and date of birth.
• Appointment-related information including consultation schedules and patient inquiries.
• Healthcare-related information voluntarily shared during consultations or registrations.
• Technical information such as browser type, device details, IP address and website usage data.
• Communication records shared through email, phone calls, WhatsApp or online forms.

3. How We Use Information

The information collected by PhysioFitIndia is used to improve healthcare services, patient communication and overall clinic operations.

• To schedule and manage patient appointments.
• To provide healthcare consultations and medical support.
• To communicate appointment reminders and clinic updates.
• To improve patient experiences and website functionality.
• To maintain healthcare records where legally required.
• To respond to patient inquiries and support requests.

4. Data Protection & Security

We implement reasonable administrative, technical and physical safeguards to protect personal information from unauthorized access, misuse, disclosure or loss.

Our clinic continuously works to maintain secure communication systems, protected databases and safe healthcare management processes to ensure confidentiality and privacy.

Although we take reasonable precautions, no internet-based system or digital platform can guarantee complete security. Users are encouraged to protect their personal devices and communication channels.

5. Cookies & Website Analytics

Our website may use cookies and similar technologies to improve browsing experiences, analyze website traffic and enhance website functionality.

Cookies help us understand user preferences, website performance and visitor interactions. Users may disable cookies through browser settings, although certain website features may not function properly.

6. Third-Party Services

Our website or healthcare services may include third-party tools or integrations such as Google Maps, payment gateways, online consultation platforms or communication services.

These third-party services may collect information according to their own privacy policies. PhysioFitIndia is not responsible for the privacy practices or content of third-party platforms.

7. Data Retention

We retain patient and visitor information only for as long as necessary to fulfill healthcare, legal, operational or administrative purposes.

Certain healthcare records may be retained according to applicable laws, healthcare regulations or medical compliance requirements.

8. Patient Rights

Patients and users may request access, correction or updates to personal information where applicable under relevant laws.

Individuals may also contact our clinic regarding concerns about privacy, healthcare communication or personal data handling practices.

9. Policy Updates

PhysioFitIndia reserves the right to update or modify this Privacy Policy at any time without prior notice.

Any updates or changes will be reflected on this page with the latest updated date mentioned above.